filters
state:
Show
city:
Show
I'm so glad I located this site and I wish I would have seen the reviews before I purchased this mess via Groupon. I was scheduled for 2 appointments, one during the week - had to take 4 hours off from my job - no one showed up. I spoke with a representative and was...
Read more
1.0
I didn't like
  • Failed to perform services
#721794
Reply to reviews
This company is a joke. I, like other people, have made 3 appointments only to have no one show up! I initially had an appt between 9-11 and now one showed OR called. Then I had to call them for them to tell me they were running behind. The said they would be there...
Read more
#657065
Reply to reviews
After waiting for 2 days of rescheduling our work, they finally showed up on the third day. Then refused to clean all upstairs air ducts in spite of ad stating: "cleaning of unlimited air ducts" I understood that only one return vent would be cleaned, but "unlimited...
Read more
1.0
#656210
Reply to reviews
I bought a Groupon back in February. It is now end of May and I am still trying to get them to come out and clean our vents! I just set my 4th! appointment. Each time they call late the night before to give a different reason why they have to cancel and reschedule. ...
Read more
1.0
I didn't like
  • Company failed to perform services
  • Lack of order fulfillment
  • Failed to perform services
#639531
Reply to reviews
Today is Tuesday May 19, 2005 - On 1-8-15 we ordered a home vent cleaning from Groupon for $49.00 for Spirit Home Services Air Duct Cleaning. We called Spirit and scheduled the service for January. The day came, we waited but no one showed. We called Spirit about the...
Read more
1.0
Andover Township, New Jersey
I didn't like
  • Lack of order fulfillment
#638328
Reply to reviews
They cancelled on me twice then were 4 hours late then said the groupon didn't cover anything but vacuuming out my vents and tried to upscale me for $250. When I said no, just do what I purchased, he said it wasn't worth his time and left. I didn't understand a word he...
Read more
I didn't like
  • Company failed to perform services
#626811
Reply to reviews
The day of my appointment no one called, and no one came to my house for my 9-11am appointment. However, someone did call several hours later (around 1:30) stating that they were on their way. This was not acceptable behavior for a legitimate business, so I declined to...
Read more
#609758
Reply to reviews
I can not believe the Groupon will allow this fraud company exist in your website! I ordered the duct clean service from your website on Last December, when I call them, they made appointment on February, okay, I can wait then! Yesterday, I called them to make sure...
Read more
Anonymous
Terry

I had the same experience. I bought the groupon fro Spirit Home Services Duct Cleaning on 10-15-14. I had to wait a couple of months for the first appointment which they cance...

I didn't like
  • Third party contractor
  • Did not return call
  • Customer service
#591688
Reply to reviews
I in good faith bought the living social for this company. When I called they booked us out 6 weeks. I thought this was a long time but assumed they were very busy. They called one day before they were suppose to come out telling me their technician was sick and they...
Read more
1.0
I didn't like
  • Customer service
  • Company failed to perform services
#588426
Reply to reviews
Even though the ducts have never been cleaned in 25 years and my ceilings have dirt stains from blowing dirt of course, my ducts were "spotless"! So the ducts did not have to be cleaned but I needed all sorts of sprays for mold, mildew and assorted other issues. I...
Read more
1.0
I didn't like
  • Customer service
  • Company failed to perform services
  • Third party contractor
#582286
Reply to reviews